Thank you to all our tenants for their feedback via MSH surveys:

 

“Conscientious and attentive, they are accommodating to students and are flexible around us.”

 

“Always fast to fix issues and clear with guidance and instructions.”

 

“Speedy responses to repairs.”

 

“Very clean, modern design and good quality”

 

“Our accommodation was maintained to an impeccable standard throughout our tenancy. It was clean, comfortable and well-kept with brand new carpets, curtains and even a whole new kitchen when we moved in.”

 

 “Accommodation was clean and we were presented with sample utilities to make us comfortable from the get-go.”

“Perfect, clean and updated when we arrived. Brand new kitchen, carpets, curtains and newly painted walls. Maintained during our 3-year tenancy.”

 

“I couldn’t say enough good things about Floorspace! From the start of the year they’ve been quick to respond to emails and calls, have always been polite and professional, and any repairs were dealt with quicker than expected and it has been appreciated so much!”

 

“Excellent response to repairs! I think sometimes landlords don’t always have the best image from others, but Floorspace proves peoples’ perceptions wrong in my opinion! I will definitely be coming to them in final year as their response times and care is unmatched.”

 

“Brilliant service, responded very quickly to our issues, and always made sure issues were sorted in a timely manner.”

 

“Listened to and acknowledged our concerns and fixed them very quickly.”

 

“Very speedy responses to repairs, customer service is amazing they’re always available to help.”

 

“Commitment to tenants’ comfort, safety and overall impeccable standards of living conditions.”

 

“Lovely landlord. Made us feel very welcome. Would bring us chocolate & brownies during our exams and was flexible with visiting during these times.”

 

“Good at answering any queries and provide high quality house including renovations.”

 

“Good communication with sorting out any issues.”